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Home  »   Latest NewsPolicy   »   PDA publishes new guidance on safer consultations and chaperone use for pharmacists

PDA publishes new guidance on safer consultations and chaperone use for pharmacists

The PDA has published new practice guidance reinforcing the importance of safer consultations for pharmacists, including the appropriate and routine use of chaperones.

Tue 14th April 2026 The PDA

The policy document provides PDA members with a consistent approach to:

  • Protecting patients’ dignity, privacy and safety during consultations, examinations, and procedures.
  • Supporting professional boundaries and reducing the risk of misunderstanding in sensitive consultations by embedding chaperoning and safer-consultation practices.
  • Ensuring practice aligns with professional expectations to behave professionally, respect privacy/confidentiality, and use professional judgement.
  • Promoting safer systems of work, including appropriate staffing models to enable safe delivery of clinical services.

The PDA advocates that workforce models should support safe care delivery and, as community pharmacy clinical services expand, the case strengthens for two or more pharmacists where clinical services are delivered and/or during peak activity to maintain safety, access, and professional safeguards.

Read the guidance document here

thumbnail of Workforce model and safer consultations

 

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